Testimonials

Highest-rated optical practice in Eastbourne

At Bott’s Opticians, we pride ourselves on the service we give to our patients and customers. Our status as the best Google Review-rated opticians in Eastbourne shows our longstanding quality of service and specialised expertise.

Sarah

5 star

Honestly, I don’t understand why people keep going to big brand opticians… So glad I found this place. Adam and his staff were very helpful and they have a great collection of different styles. All in all a very pleasant experience. I will definitely be back.

Molly Bartlett

5 star

What a wonderful supportive gesture to offer NHS staff free glasses during this dreadful pandemic. The styles offered are very varied and will suit all tastes from traditional to funky. A much needed morale booster. Many thanks for your thoughtfulness.

Will

5 star

5 star service from Botts today! Excellent, honest customer service! Exactly what you need at an Opticians! On top of this they are offering free glasses for NHS workers throughout December. What an amazing gesture!

Thanks again!

0/5 (0 Reviews)

Testimonials

SOUTHFIELD'S LEADING INDEPENDENT OPTICIANS

We are proud to be a highly rated optometry practice. This demonstrates our longstanding commitment to providing a genuine customer experience with personalised expert optical solutions.

Michael Shearing

5 star

Fantastic service!! I went for a contact lens fitting and remarked that I had slightly blurred vision in one eye which only started a few days ago. After intense examinations ‘Maureen’ discovered that I had a bleeding torn retinal vein. Immediately she wrote a letter and advised me to go straight to St. George’s ‘Eye A&E’. It was confirmed that I have this condition and am receiving treatment. Excellent advice and thank you so much ‘Wheeler and Kirk. Even the eye specialist at the Hospital praised Maureen for her swift action. Brilliant.

Gav Quinn

5 star

I have been living in Southfields for just over a year now. And now in search of a new opticians. I am extremely grateful to have found a new place. The store is all well kept, clean + tidy. The selection of glasses are great – top brands which is amazing to have! But most importantly, are the staff! the moment i had entered i was greeted with smiles and small chat which was nice. The amount of knowledge the colleagues shared to me was great, i have learnt a lot about lenses than one could imagine. I had an issue with my current pair of glasses which unfortunately made me feel dizzy and nauseous. So I informed them about this, and they quickly found the problem with my current pair and adjusted it accordingly! Very happy and satisfied with the outcome. If you are looking for a great, supportive, friendly opticians then Wheeler & Kirk are the ones! See you again!

Jill O’Sullivan

5 star

professional, informed, caring, kind what a great team…. from reception through to the back of house dropped in on Saturday and could not have asked for more. Left feeling glad that this service is on my doorstep in Southfields. Thank you

Marcel Bancroft

5 star

So much better than the chains. Personal attention and good range of glasses – I got a pair last year that I can use for aqua aerobics (all plastic).

Brian Hoban Hoban Design

5 star

Excellent service- I am an ortho-k patient and the lenses are great. It means I’m free from glasses or lenses during the day. The aftercare service is thorough and staff are very friendly.

Erica Hooper

5 star

Maureen tested my mothers eyes. She was professional and had patience with my elderly mother, the chap that fitted her glasses was also patient and explained the process. All in all a great service. Would strongly recommend Wheeler & Kirk.

Keith Gomez

5 star

I have been a continuous glasses wearer for 40 years and have previously tried most of the big chains. Have been at Wheeler & Kirk in Southfields for 4 years and they are far and away the best of all the opticians that I have used. You may end up paying a bit more for your glasses but you get much more care and attention to make sure the glasses exactly meet your prescription, are properly fitted and suit your needs. After purchase service is fantastic with simple repairs that can be done in house free of charge.

0/5 (0 Reviews)